Quick answer

Replacing the Shark Navigator NV360 hepa filter is a DIY job of about 10 minutes. Replace it Every 12 months under normal use. Full step-by-step below.

The NV360 HEPA filter sits behind the exhaust panel, downstream of the motor, so it clogs far more slowly than the front foam/felt. It's technically rinsable but degrades over time; replace it when it stays grey after washing or looks misshapen. It's a different part from the foam+felt pre-filters (XFF350) — buying the wrong set is the usual mistake.

Compatible HEPA Filter for the Shark Navigator NV360

“OEM” is a genuine Shark part; the rest are tested aftermarket options.

PartType
Filter Replacement for Shark Navigator Lift Away Deluxe Professional Vacuum ZU503AMZ NV350 NV351 NV352 NV355 NV357 NV360 NV370 UV440 UV540, Parts XFF350 & XHF350, 1 HEPA + 2 Pre-Felt Filters Aftermarket Buy on Amazon
Leadaybetter Vacuum Filter Replacement for Shark Navigator Lift Away Deluxe NV350 NV351 NV352 NV355 NV356E NV360 NV370 UV440 UV540 CU500 ZU503AMZ Models, Parts XFF350 & XHF350, 2 + 4 Pack Filters Aftermarket Buy on Amazon
Vacuum Replacement Filter for Shark Navigator Lift-Away ZU503AMZ, NV350, NV351, NV352, NV355, NV356, NV357,NV358,NV360, UV540, UV440, 2 Pre-Felt + 1 Hepa Filter Replace Part #XFF350 & XHF350 Aftermarket Buy on Amazon
1 HEPA Filter & 2 Set of Foam Filters for Shark Navigator NV150 NV251 NV255 & Zero-M ZU62 ZU62C ZU60 Upright Shark Vacuum Filter Replacement Part 1238FT60 1239FT60 Aftermarket Buy on Amazon
Filters for Shark Navigator Lift Away Deluxe ZU503AMZ NV360 NV352 NV370 NV358 NV355 NV351 NV356E UV540 NV350 NV356, Compare to Part # XFF350 & XHF350, 2 Hepa + 4 Foam & Felt Filter Replacement Aftermarket Buy on Amazon
Filter Replacement Parts for Shark Navigator Lift-Away Vacuum ZU503AMZ CU500 NV350 NV351 NV352 NV355 NV356 NV357 NV360 NV370 NV380 NV391 UV440 UV490 UV500, 2 HEPA+4 Foam & Felt Filters Aftermarket Buy on Amazon

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About the Shark Navigator NV360

The Shark Navigator Lift-Away NV360 is a corded upright with a detachable pod. It runs a two-stage filter system: washable foam and felt pre-motor filters under the dust cup, and a separate HEPA post-motor filter behind a panel on the body. This page is about the HEPA post-motor filter (Shark part XHF350) — the one most owners forget.

Step-by-Step: Replacing the Shark Navigator NV360 HEPA Filter

1
Power off and unplug
Switch the NV360 off and unplug it before opening any filter compartment.
2
Open the exhaust panel
Find the HEPA filter door on the body of the vacuum (behind/near the exhaust, not under the dust cup) and release it.
3
Remove the old HEPA filter
Lift the rectangular HEPA filter out. Tip it away from you so trapped dust doesn't fall back inside.
4
Fit the new HEPA filter
Seat the new XHF350-type HEPA filter so it sits flat and flush in the housing.
5
Close the panel and test
Click the exhaust door shut, plug in and run briefly to confirm suction is back.

⚠ Common mistakes on the Navigator NV360

The number-one NV360 mistake is cleaning only the foam and felt under the dust cup and never touching the HEPA filter behind the exhaust — a clogged post-motor HEPA quietly kills suction and lets fine dust back into the room. The second is refitting any Shark filter while still damp; they need a full air-dry.

✓ OEM vs aftermarket for the Navigator NV360

Genuine Shark XHF350 guarantees the exact fit and true HEPA rating. Aftermarket HEPA filters are much cheaper and widely sold — fine for most users as long as the listing lists NV360 and is described as HEPA (not just 'foam'). Buy the HEPA and the foam/felt set together so you refresh both stages.

🔁 How often to replace

The Shark Navigator NV360 hepa filter should be replaced Every 12 months under normal use — sooner with pets or daily heavy use. Signs it's due: Reduced suction, musty odor.

How we made this page: the steps are written for the Shark Navigator NV360 specifically; the compatible-part list comes from our own compatibility data for this model. We are not showing prices at the moment — check the current price on Amazon.